Help For Rider

Petuk Ji Rider - Benefits

Easy Steps - Accept Delivery

How do I create an account on Petuk Ji Delivery Partner app?

Step 1: You can Download the latest version of Petuk  Ji Delivery Partner from Play Store.

 Step 2: When you open the app, you will be asked for your Mobile Number.

Step 3: Enter your mobile number and you'll get an OTP (One-Time Password) to verify it.

Step 4: Continue with the registration process and fill the Required Fields in the Form.

How do I accept a customer order?

Step 1: When you open the app, you will be greeted with the Pool Tab, where all the New Orders appear. 

Step 2: The rider that's nearest to the restaurant takes the order by clicking Action -> Accept (I will take the order and Pick-ups from the restaurant.)

Where should I check the status of my order?

Step 1: Swap to the Bucket tab.

Step 2: You can view the status of all the Accepted Orders

How to update the order status? or How to reject an accepted order?

Step 1: From the Bucket Tab, select the order, that you want to Update the Status of.

Step 2: Click on Action Button. You will see a Dialog Box asking what updates you want to make.

Step 3: To Reject the Order, select "Reject & Deduct from my Account".

Step 4: The Order is Returned to the available pool.

How do I turn my Portal On or Off? or What if I am Unavailable?

To Switch Off the portal: 

Step 1: Head towards the Profile tab

Step 2: At the top, you will see a switch labeled, Portal ON. Toggle it accordingly.

To Switch On the portal: 

At the Profile Tab, toggle the Portal Off -> Portal On.

How do I update my profile

Step 1: Head to the Profile Tab.

Step 2: Click on the "Update Profile" option.

Step 3: Make the necessary changes and click "Update" button.

How do I see the exact location of the order?

Step 1: When the order is Not Yet Accepted (meaning, it's in the pool), select the order to expand it.

Step 2: Right beside the Action Button, you will find a Map Locations button. Selecting it will open navigation between you and the ordering restaurant.

Step 3: For Accepted Orders, go to the Bucket Tab, expand the order, and use the Map Location button to start the navigation.

How do I view the Estimated Earnings Report?

Step 1: Go to the "Profile" section.

Step 2: Click on "Estimated Earning Report".

Step 3: On the "Estimated Earning Report" page, you can view your earnings report when Petuk Ji Delivery is used.

How do I view my wallet passbook?

Step 1:  Go to the "Profile" section.

Step 2: Click on the "Passbook" option.

Note: "Passbook" will open the registration details form wherein you can make some changes to your profile.

How can I collect Assured Cash Coins?

Step 1: Go to the "Profile" section and click on "Assured Cash Coins".

Note: It will open a new window where you will see different slots with numbers like "12", "13", "14", etc. 

There are a total of 10 slots. You can earn up to Rs. 100 by collecting coins every day, even if there are no orders.

Step 2: Collect coins according to the given time slots.